Shipping policy
Delivery and pick up
There is no charge to the gift registry owner for delivery.
Any freight cost is calculated on shipment of the item(s) from our Melbourne warehouse. Delivery is paid at the time of purchase by the buying guest.
After your event, Momu will deliver your gifts as per our standard delivery schedule. Simply email us or call 1300 052 495 seven days a week to book a time and day that’s convenient.
After your list closes, you can still buy any unpurchased items for yourself – to be delivered with everything else.
Even if you decide to collect gifts from the Momu showroom, delivery fees may not be:
* removed from a list,
* refunded to the gift registry owner,
* refunded to purchasers or guests,
* exchanged for store credit.
If a guest wants to pick up an item to gift in person, there is no delivery charge.
If (due to fragile or delicate nature), an item in your gift registry is described as ‘pick up only’, it must be collected from our Richmond showroom by the purchasing guest or by the registry owner.
Pick up address:
Momu
539 Church Street RICHMOND VIC 3121
Mon – Fri: 9:00am – 5:00pm
Sat – Sun: 11:00am – 4:00pm (please arranged with our office first)
